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MinePlan Engineer (Gauteng)

Requirements:

  • Experience working in open pit mine preferred
  • Bachelors in Mining Engineer or Geology
  • Knowledge & experience using Mine Planning Software e.g. Datamine, Whittle, Surpac etc.
  • Experience with SQL server database and Python Programming Language

Position Responsibilities:

  • To provide masterful troubleshooting in order to deliver solutions and answers to clients
  • Adhere to the schedule to support clients ensuring that you are where you are supposed to be so that clients are not left waiting for answers or on hold
  • Work collaboratively with other members of the Technical Support team to serve as primary customer contact for support and enhancements when appropriate
  • Taking ownership and responsibility for customer issues, seeing them through to resolution or escalation as required
  • To follow Technical Support team processes, making recommendations for improvements to processes where appropriate to increase efficiency of the team
  • The expectation is that you participate when travel is required, inter country and out of country

 

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