Hardware Technician (Mining Industry)

Salary: Market Related

Location: Ghana / South Africa

Education, Experience, Training and Special Skills Required

  • Degree qualification in either Electrical Engineering or Computer Science – IT or equivalence
  • A minimum of 2-5 years of experience in those specified field
  • Operating systems including Linux, Android, and Windows
  • Experience with the application of technology in a harsh industrial environment
  • Good analytical skills to diagnose problems quickly and excellent customer service skills
  • Excellent communication skills and sensitive to varying levels of technical competency in clients and the pressures clients may be under while working with malfunctioning equipment
  • Experience of customer orientated environment
  • Knowledge of general network infrastructure and configuration and relevant technical experience
  • Ability to liaise with customers in an empathic and technically effective manner
  • Ability to work well within a team as well as on own
  • Project Management, Process improvement tools and techniques such as 6 Sigma
  • Documentation, Safety management and Microsoft Office tools
  • Comply with all health and safety measures in place on the customer’s mine sites
  • Clearly understand and comply with all the rules and regulations that exist on the customer’s mine sites and seek help if any confusion
  • Ensure that colleagues comply with health and safety regulations and address any irregularities
  • Maintain safe environment by enforcing procedures, rules, and regulations
  • Seek to identify and propose procedures that can improve health and safety in the workplace
  • Foster an environment that supports technical staff and allows them to succeed
  • Provide coaching of colleagues to build capacity and morale by identify and recommend training opportunities for self and colleagues